TAHPI Pty Ltd (TAHPI) respects your privacy and is committed to protecting the personal and corporate information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access and use our TAHPI+ Marketplace platform.

By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, company name.
• Business registration details for suppliers
• Billing and payment information (if applicable)

b. Business & Transaction Information

• Product listings, offers, enquiries, and messages exchanged through the platform
• Purchase requests and supplier responses
• Seller’s account information
• Confirmation of transactions, payments or successful shipping
• Messages passed between Supplier and Buyer on our platform
• Purchase history

c. Technical Information

• IP address, browser type, operating system, device identifiers
• Platform usage data such as page views, search history, and interaction logs

d. We do NOT collect

• Buyers Credit/ Debit card information
• Buyer’s bank account information

2. How We Use Your Information

We process your data for the following purposes:

• To operate and manage your account on the platform
• To connect suppliers and buyers for potential business transactions
• To improve platform functionality, performance, and security
• To provide customer support and respond to enquiries
• To send service updates, offers, and relevant communications
• To comply with legal obligations and enforce our terms of use

3. How We Share Your Information

We do not sell your personal data to any party.

We may information in the following ways:

• Share buyers’ information with suppliers and vice-versa
• Share the information with trusted service providers who assist in platform hosting, maintenance, analytics, and security (not marketing)
• With legal or regulatory authorities if required by law
• As required during a business transfer such as a merger, acquisition, or sale of TAHPI+ assets

4. Data Storage & Security

We implement technical, administrative, and physical security measures to protect your information from unauthorised access, use, alteration, or disclosure. While we strive to maintain industry standard security, no system can be guaranteed 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

• Request access to the information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for marketing communications

6. Retention of Information

We retain personal and corporate data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Cookies & Tracking Technologies

Our platform may use cookies and similar technologies to enhance user experience, remember preferences, and gather analytics. You can adjust your browser settings to refuse cookies, though some features may not function as intended.

8. International Data Transfers

As a global company, your information may be stored or processed in countries outside your own. We take appropriate measures to ensure your data remains protected. If the hosting of data outside your country is not permitted by the laws of your country, we recommend that you do not use the TAHPI+ platform. TAHPI+ cannot take any responsibility for breaching such restrictions.

9. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.